Originally posted by K9288:
Dear Good Samaritan
I ma a newcomer to SGforum!! Have read through all the comments posted with regards to CVC. Just to share, I got a call from a company claiming to be from CVC directly themselves. Surprisingly, the call started with a statement that I have not been using the facilties of CVC since 2005. And they said that if I wish to continue or to sell off my so-called CVC membership, they will do this for me.
Very specifically, I asked them, do I have to pay any money at all.? The answer was an emphatic NO.
Same
When I asked, how much is the value of the membership that they will pay, I was told I can only be told this when I come down to their office. She claimed the value has gone up. When I mention that my situation was a CASH-BACK, with LMG and Concept Programme in UK, she said she knows about this. When I mentioned that I never got the amount promised - S$28K ( approximately ), she said they will buy back the CVC, at the value I paid for. ( This would have been maybe about $30K, if my memory serves me! ). It has been more than 7 years since this cash back took place.
I note you have a similar cash-back like ours. Not sure what you got back - but we got back about S$1500.00 ( not the S$28K as promised.)
Yes, I was misled by LGM to take out a 5-year CVC membership with Cash Reward Scheme in mid-2005. However when I discovered the transaction was a scam just 1 month later (the salesperson who had attended to me told me so; he had left LGM to join another timeshare company and wanted to assist me to recover my monies), I reported the matter to both CASE and CAD. As I did not get any service & assistance from LGM (likewise, LGM did not repond to CASE at all) and I also did not hear from CVC, I treated the whole transaction as not genuine and did not even bother to make a claim on the Cash Reward Scheme that was due in late 2010.
Initailly, when I got the call yesterday, I thought it was a genuine call from CVC. But having read through all these correspondences from the various members, I have decided that I will not attend the meeting set-up for today. And I have been getting calls again this morning ( I guess to remind me to attend ). The address is Orchard Towers, #04-24.
The office @ Orchard Towers #04-24 belongs to Connection Tours & Travel. This company is merely a tour agency and some of their staff represent Dynamikz Netwerkz in the timeshare business. I also understand that Concepts Club Services is now operating there too.
As some have commented, we should just write this off as a bad experience. ( we did have 2 clubs membership ), which we had to sell to LMG, to participate in thiscashback.
I had to terminate my MTC membership myself direct with the resort developer as LGM did not do it.
And that point in time, we emphasied that we were not interested in joing any other clubs nor wanting to pay anymore annual fees. this was the very reason, we agreed to the cashback scheme. And ours was a 5-year wait ( which was over about 2 years back ). This was made known to LMG at the very start.
Thought I want to share our experience in case there are others like me who may be "sucked in" again needlessly. Thanks to this forum, I have gathered more information to convince me, that this can be an endless "game". We have decided to just ignore it all. ( Incidentally, we had a slightly approach from Beaufort Park, which initally also said they would want to buy out membership ). And I wasted a lot of my time meeting them- to finally find out I had to pay more money, to be able to "sell off" my CVC.
Despite them all telling you that we do not pay out any money, the bottom-line ends up with us HAVING TO FORK OUT MONEY. Completely untruthfull.
Incidentally, had also received calls from AFTAG! When I questioned the caller over some issues, he just hung up on me!! Shows how genuine this company is!!
Yours sincerely
NEWCOMER
REPLY IN BLUE BOLD PRINT ABOVE
The bald-headed man is not Bobby Wiranto. I think he is Noor Abdullah. He gave me his name card. He is not the manager. He card says that he is Members Service Officer. I have been to their office at Orchard Towers. I even have a photo taken of him, with his permission. Bobby Wiranto is the manager and I have his name card too. He is not the bald-head guy.
Originally posted by Yowhy:The bald-headed man is not Bobby Wiranto. I think he is Noor Abdullah. He gave me his name card. He is not the manager. He card says that he is Members Service Officer. I have been to their office at Orchard Towers. I even have a photo taken of him, with his permission. Bobby Wiranto is the manager and I have his name card too. He is not the bald-head guy.
Bobby Wiranto is the Member Service Manager of CCS. He is in his mid-40's (I was told by the rep who had attended to me) and is bald & big(boss|balls). His reading skills is not very good (jerky when he read the contract to me).
However, I do not know who is Noor Abdullah.
Hi Good Samaritan
I really would like to seek your kind advice.Sent an email to CVC as per the email address given regarding my membership status with them and this was their reply.
"
Dear Sir,
Our records indicate your 10 year membership expires in 2016. Your prepaid annual subscriptions expired in April 2011 so your annual dues are not current.
Kind Regards,
CVC Membership Services
Question.
1) When they said it that my annual dues are not current does that mean that I still have to pay them subcriptions fees as from April 2012 till April 2013?
2) And if I want to terminate my membership with them,is it deem that I have to pay whatever if due from me to them as from April 2012 till April 2016,whatever is expected to be paid by me..???
Any chance of giving me some ideas as to how shall I have to go about terminating my membership with them...???
geewhiz65
Sorry I wanted some news on Dynamikz Travelz.
I know the below companies are all connected, and I'm affected by their recent scam. Anyone with news about these scammers please let me know. Thanks
(quoting)
Oops, I didn't see this post until now.
Yes, it is stated in CVC's website that Connection Tours & Travel is CVC's corporate office in Singapore. I had gone to their office to find out whether Concepts Club Services is really CVC's authorised service centre. They confirmed of the relationship.
Connection Tours & Travel also represents Dynamikz Netwerkz for timeshare matters. By the way, the cheque that I had received for cancellation of a Service Agreement with Dynamikz Netwerkz (represented by Connection Tours & Travel) was issued by Concepts Club Services.
Separately, I had also written to CVC for confirmation. CVC claimed that they are not related to and do not have any business dealings with Concepts Club Services. This contradicted what Connection Tours & Travel had told me. As such, I wrote again to tell CVC about it and had requested CVC to remove Connection Tours & Travel's contact details as this company is unethical & dishonest in providing information which as a result may mislead CVC members to make wrong decisions. CVC did not respond to my email at all. However, CVC has recently put up a notice to advise members not to deal with Concepts Club Services.
WARNING:
BE VERY CAREFUL WHEN DEALING WITH
1. CONNECTION TOURS & TRAVEL
2. CONCEPTS CLUB SERVICES
3. DYNAMIKZ NETWERKZ
Originally posted by geewhiz65:Hi Good Samaritan
I really would like to seek your kind advice.Sent an email to CVC as per the email address given regarding my membership status with them and this was their reply.
"
Dear Sir,
Our records indicate your 10 year membership expires in 2016. Your prepaid annual subscriptions expired in April 2011 so your annual dues are not current.
Kind Regards,
CVC Membership Services
Question.
1) When they said it that my annual dues are not current does that mean that I still have to pay them subcriptions fees as from April 2012 till April 2013? Please refer to your contract pertaining to "Subscription Fees". However, I understand from one CVC member that he did not pay the annual subscription fees and was informed by CVC that he will not enjoy the benefits. Hence, it's not compulsory to pay.
2) And if I want to terminate my membership with them,is it deem that I have to pay whatever if due from me to them as from April 2012 till April 2016,whatever is expected to be paid by me..??? If I were you, I'll just wait out till April 2016 and then write to CVC Membership Services for an e-mail status confirmation.
Any chance of giving me some ideas as to how shall I have to go about terminating my membership with them...??? Not advisable. A forummer said that CVC Membership Services has referred him to Connection Tours & Travel (but this company is not trustworthy).
geewhiz65
REPLY IN BOLD BLUE PRINT ABOVE
This forum has been rather informative indeed. Good Samaritan, how did you manage to recover your money from CVC (If it's possible?)... I might be mistaken but I believe you've actually managed to do that... any advice?
Originally posted by Flyboy787:This forum has been rather informative indeed. Good Samaritan, how did you manage to recover your money from CVC (If it's possible?)... I might be mistaken but I believe you've actually managed to do that... any advice?
I didn't recover any money from CVC but lucky to get back my deposits paid to Concepts Club Services and Dynamikz Netwerkz (represented by Connection Tours & Travel) after finding out that they were not honestly helping me to recover my monies from CVC.
Hello,
We took Concepts Vacation Club membership in Oct 2008 and were not at all happy when we realised the mismatch between the promises made by Garraway and the services provided by CVC. We had been inactive members since then and never used any of the services inspite of paying SGD10,800 towards the membership.
We were recently approached by a company called I-Generic saying that our money will be refunded since we were not using the services. When we went there it was a different story where we either had to renew the membership or terminate the agreement.
We were asked to pay $1500 for termination of the contract, which will be in the form of an official letter from CVC Spain office. can anyone help us with this?
1)how to believe that I--Generic authorized to perform such transactions?
2) how to believe that the letter from Spain office is the final one?
There was no news/follow up or update from CVC for the last 3-4 years and suddenly why this Company is approaching us now?
I just cannot stop suspecting that this is another scam.. please help.
Originally posted by hope for good:Hello,
We took Concepts Vacation Club membership in Oct 2008 and were not at all happy when we realised the mismatch between the promises made by Garraway and the services provided by CVC. We had been inactive members since then and never used any of the services inspite of paying SGD10,800 towards the membership.
We were recently approached by a company called I-Generic saying that our money will be refunded since we were not using the services. When we went there it was a different story where we either had to renew the membership or terminate the agreement.
We were asked to pay $1500 for termination of the contract, which will be in the form of an official letter from CVC Spain office. can anyone help us with this?
1)how to believe that I--Generic authorized to perform such transactions?
According to CVC website, I-Generic B&M is the authorised service centre in Singapore. However, I still do not trust this company. Hence, please exercise caution if you want to deal with them.
2) how to believe that the letter from Spain office is the final one?
Write to CVC Membership Services at <membershipservices@conceptsvacationclub.com> to terminate the membership but do not pay anything as you had already paid so much and yet did not use the services.
There was no news/follow up or update from CVC for the last 3-4 years and suddenly why this Company is approaching us now?
You're not alone.
I just cannot stop suspecting that this is another scam.. please help.
PLEASE SEE REPLY IN BOLD BLUE PRINT
Hi all if Concepts Club Services claim that they are appointed agent for your CVC membership still active and wants you to pay for your subcription fees ask them to give you in writing under thier company letter head and you can forward this issue to CVC head office and details can be found on www.conceptsvacationclub.com website. Please make a police report regarding this issue is about time authority step in and maybe soon after CAD would step in when enough report is made.
Originally posted by A Good Samaritan:REPLY IN BLUE BOLD PRINT ABOVE
Do go to CVC website and you will find out who are the real agent for CVC membership in Singapore and Connection Tours only suppose to book holiday and collect payment for your CVC subcription fees if due only. Regarding termination and regards to all CVC contract there is another company who is appointed by CVC which is stated in CVC website itself. Concepts Club Services has no relation and Concepts Vacation Club does not have any dealing with them.
Do ask them in writing under thier company letter head and you can verify this with CVC head office in Spain if they are genuine about what they claim and also base on what you been told and don't fall into the trap. You can also find more in hardwarezone website under travel and accomadation regarding all this issue
hi
Good Samaritan, how do you get back your paid deposits from Concept Club Services. Maybe the procedure can help other members like me so we can get back our deposit.
Sincerely,
Kimo
To all CVC members go to CVC website under corporate Connection Tours name are no longer there and CVC have announce the appointed agent for CVC so anyone who have dealt or sign any agreement don't be suprise that you are not getting any confirmation letter of termination or recovery monies that some of you have been promise. I met someone who have video his visual meeting with them you guys will be surprise what was told to him this a good evidence that what they say and claim are not true. Good luck to the company and the staff who are in the video cause this guy going to his friend law firm and he really gonna doing something and making a proper report to the authority that what he told me his gonna do. IS TIME TO PUT THIS COMPANY DOWN ON THIER SCAMMING GAME
Originally posted by Kimo:hi
Good Samaritan, how do you get back your paid deposits from Concept Club Services. Maybe the procedure can help other members like me so we can get back our deposit.
Sincerely,
Kimo
I cancelled the Service Agreement with CCS as I was informed by CVC that my membership had expired and CCS has no business relationship with CVC. I had to wait for 45 work days before CCS release the cheque to me.
Hi All,
why not all of us fight this together. its not just one , but many people's hard-earned money is being stolen like this. All that they scare us is that it is going to cost too much to hire a lawyer. It is because we don't know who the other members are . if we all join and do it together, it may be much lesser and i think all of us be benefited. please think about this. May be we can do it even without hiring a lawyer, by alerting the media, police and the government to take some action againts the scams.
Originally posted by hope for good:Hi All,
why not all of us fight this together. its not just one , but many people's hard-earned money is being stolen like this. All that they scare us is that it is going to cost too much to hire a lawyer. It is because we don't know who the other members are . if we all join and do it together, it may be much lesser and i think all of us be benefited. please think about this. May be we can do it even without hiring a lawyer, by alerting the media, police and the government to take some action againts the scams.
You may now lodge a police report online @ http://www.spf.gov.sg/epc/ePCLinks.html
Perhaps we should compile a list of all these marketing companies and post similar statuses on Facebook etc to warn others
Hi A Good Samaritan,
Appreciate your advises to forum users.
I was also scammed by Garraway in 2009. I signed up for 20 years membership fee waiver given by Garraway. I've received so many calls about selling my membership and getting back money and went to couple of those callers and sensed it to be fraudulant as they always keep saying special offer and do not apply once I walk out of the door.
Since Oct 2011, I have recieved emails with pdf attachments that I-Generic B & M Pte Ltd is now serving CVC members that were previously under Garraway. So, I decided to meet them once and find what are the options I have.
The guy said as Garraway is closed, I have to pay the membership fees and CVC will come after me after 5 years. If I choose to terminate, I need to pay him around 4K and offer valid only on that day and I can get refund of upto 8K (after 3 years) and I need to sign up for MTF (Money Tree Fund www.moneytreefund.com). I escaped from there somehow.
What are the options I have? Will CVC come after us for membership fee? As I see so many people around, can we get together for any action against these perpetrators so that these dubious companies can't taunt us again and again for one mistake we have done.
Originally posted by Another One:Hi A Good Samaritan,
Appreciate your advises to forum users.
I was also scammed by Garraway in 2009. I signed up for 20 years membership fee waiver given by Garraway. I've received so many calls about selling my membership and getting back money and went to couple of those callers and sensed it to be fraudulant as they always keep saying special offer and do not apply once I walk out of the door.
CVC MEMBERSHIP? IF YES, PLEASE CHECK STATUS OF YOUR MEMBERSHIP WITH CVC MEMBERSHIP SERVICES VIA EMAIL AT <membershipservices@conceptsvacationclub.com>
Since Oct 2011, I have recieved emails with pdf attachments that I-Generic B & M Pte Ltd is now serving CVC members that were previously under Garraway. So, I decided to meet them once and find what are the options I have.
The guy said as Garraway is closed, I have to pay the membership fees and CVC will come after me after 5 years. If I choose to terminate, I need to pay him around 4K and offer valid only on that day and I can get refund of upto 8K (after 3 years) and I need to sign up for MTF (Money Tree Fund www.moneytreefund.com). I escaped from there somehow.
ACCORDING TO CVC WEBSITE, I-GENERIC B&M IS THE SERVICING CENTRE BUT I'M RATHER DUBIOUS ABOUT BUSINESS NATURE OF THIS COMPANY
IF THEY ARE GENUINELY ASSISTING YOU TO TERMINATE YOUR CVC MEMBERSHIP, WHY DO YOU HAVE TO WAIT SO LONG (AFTER 3 YEARS & WHEN?) TO RECOVER YOUR MONIES
AM ALSO SCEPTICAL ABOUT THE MONEY TREE FUND... DO REMEMBER, NOTHING IS FREE
What are the options I have? Will CVC come after us for membership fee? As I see so many people around, can we get together for any action against these perpetrators so that these dubious companies can't taunt us again and again for one mistake we have done.
MEMBERSHIP OR MAINTENANCE FEE WAIVER? DO YOU HAVE IT IN BLACK & WHITE? IF YES, WHY WORRY?
CASE HAS NO AUTHORITY, CAD HAS NO EVIDENCE THAT A CRIME HAS BEEN COMMITTED AND TO ENGAGE A LAWYER WILL BE COSTLY... SO HOW?
PLEASE READ REPLY IN BLUE BOLD PRINT ABOVE
Hello Good Samaritans,
"You're mentioning that you manage to terminate your MTC direct with the Resort Developer."
Can help to elaborate what benefits/difference does it make by doing this ?
Since looks like there's no obligation for us to pay for the annual fee, I don't see the point terminating.
By the way, I got the same story as the rest of you all, went to the Orchard Tower office and listened to what they have to say about terminating the account and getting back ~23k for a fee. Hearing a 'too good to be true' story and the fact that I have to fork out money to make it happen made me decide to tell them that I will take it back and think about it. Thankfully my 'research' led me to all these discussions.
However, I've paid 3 years membership fee to reactivate my membership again (plus whatever previous years due) since I genuinely have plan to take my family for a trip to some resort somewhere, hoping that I got a good rate from them (somehow vaguely I recall CVC used to send a monthly rates for resorst around the world and the price looks cheap to me).
Now that I read this forum, I hope my membership really reactivated back. If not, I will ask for a refund from them. Of course will check on my membership status reactivation direct to CVC too.
Comments ?
Originally posted by crossbone:Hello Good Samaritans,
"You're mentioning that you manage to terminate your MTC direct with the Resort Developer."
Can help to elaborate what benefits/difference does it make by doing this ?
DUE TO UNFAVORABLE RESORT LOCATIONS AND YEARLY MAINTENANCE FEE, I DECIDED TO GO AHEAD WITH THE TERMINATION AFTER BEING CHEATED BY LGM AND A FEW OTHER AGENTS WHO OFFERED THEIR SERVICES TO ASSSIST ME TO SELL MY MTC MEMBERSHIP.
Since looks like there's no obligation for us to pay for the annual fee, I don't see the point terminating.
By the way, I got the same story as the rest of you all, went to the Orchard Tower office and listened to what they have to say about terminating the account and getting back ~23k for a fee. Hearing a 'too good to be true' story and the fact that I have to fork out money to make it happen made me decide to tell them that I will take it back and think about it. Thankfully my 'research' led me to all these discussions.
However, I've paid 3 years membership fee to reactivate my membership again (plus whatever previous years due) since I genuinely have plan to take my family for a trip to some resort somewhere, hoping that I got a good rate from them (somehow vaguely I recall CVC used to send a monthly rates for resorst around the world and the price looks cheap to me).
Now that I read this forum, I hope my membership really reactivated back. If not, I will ask for a refund from them. Of course will check on my membership status reactivation direct to CVC too.
Comments ?
ACCOMMODATION IS NOT CHEAP IF YOU WERE TO FACTOR IN YOUR ANNUAL FEE (& MAINTENANCE FEE, IF ANY).
PLEASE READ REPLY IN BLUE BOLD PRINT ABOVE
Hi,
I'm new here, like some of u guys i own a cvc. So eager to get rid of the cvc. Got scam again by CCS, try to contact them as always they got legs of a sprinter. Just got contacted by another agent DELTA SOLUTIONS at TRAS STREET #07- 171 @ UNION BLDG ,name Daniel very demanding guy. He's acting for Hutchson or something. Insist on meeeting for nx week. Anybody knows about this guy? Pls reply. thank you very much, we could help each other on this.
Originally posted by Aryz71:Hi,
I'm new here, like some of u guys i own a cvc. So eager to get rid of the cvc. Got scam again by CCS, try to contact them as always they got legs of a sprinter. Just got contacted by another agent DELTA SOLUTIONS at TRAS STREET #07- 171 @ UNION BLDG ,name Daniel very demanding guy. He's acting for Hutchson or something. Insist on meeeting for nx week. Anybody knows about this guy? Pls reply. thank you very much, we could help each other on this.
Don't get suck into another timeshare scam... that's my only advice to you.