SMRT to try out "care zone" on MRT train platforms, new feedback channels
Previously, it was the "traffic light", charging points, lift priority queues and the Care stickers. Now, there is the "care zone", reporting channel, eFeedback System and Escalator Safety Announcements.
Nonetheless, it remains to be seen if the Care Stickers and "Care Zone" measures are effective.
SMRT can implement all kinds of measures to help people in need (eg. Elderly people, Pregnant lady, Disabled people, etc.). However, if Civic Mindedness is not strong in society, I do not think the measures would be effective.