Please contact MINDEF Feedback Unit (MFU) for further assistance at [email protected]
Please state to MFU your Rank, Name, NRIC, Unit...etc. for them to help you.
Q: What services does the MINDEF Feedback Unit provide?
A: The MINDEF Feedback Unit gathers feedback from members of the
public (including NSmen) on matters concerning MINDEF / SAF's
training and manpower policies. These feedback are then channelled
to the appropriate agencies for their attention and necessary
action. Responses are then given to the contributors as soon as
Q: What types of feedback does MFU handle?
MFU handles all matters concerning MINDEF/SAF manpower and training issues. These include requests, enquiries, suggestions and complaints from NSmen and the public.
Source: MINDEF @ www.mindef.gov.sg
MFU will respond to all general enquiries within 3 working
However if your enquiry is case-specific or requires further processing or investigation, MFU will respond to you within 7 to 14 working days.
MFU appreciate your kind understanding and patience while we look into your feedback.
Please be informed that the MFU office is closed on Saturdays, Sundays and Public Holidays. Should you require urgent attention, please contact the 24-hour hotline at 1800-3676767 (1800-eNSNSNS).
For further information, you may wish to visit MINDEF at www.mindef.gov.sg
For e-applications and MINDEF services, please visit www.ns.sg